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Mitch McClean, July 19 2024

How to Evaluate Your Investment Advisor's Performance

You've taken the important step of hiring an investment advisor Ottawa to help manage your financial future. Congratulations! It's a smart move that can pay off in the long run. But your work doesn't end there.

Just like any other professional relationship, it's important to regularly evaluate your investment advisor's performance. Are they meeting your expectations? Are they helping you make progress toward your goals? Or are there red flags that suggest it might be time to make a change?

Many people assume that as long as their portfolio is growing, their advisor must be doing a good job. But the truth is, there's a lot more to it than that.

Your advisor's performance should be judged not only by the returns they generate, but also by the quality of their service, communication, and overall fit with your needs and values.

In this article, we'll walk you through the key steps to evaluating your investment advisor's performance, so you'll have a clear framework for assessing whether your advisor is truly helping you thrive or if it's time to consider a change.

So grab a pen and paper, and let's get started on this crucial process of actively monitoring your financial future!

Step 1: Review Your Investment Policy Statement

The first step in evaluating your investment advisor's performance is to revisit your Investment Policy Statement (IPS). This is the document that outlines your investment goals, risk tolerance, and other key parameters that guide your advisor's decision-making.

If you don't have an IPS, that's a red flag right off the bat. Every investor should have a clear, written agreement with their advisor that spells out the terms of their relationship and the expectations on both sides.

Assuming you do have an IPS, take some time to review it carefully. Does it still accurately reflect your current situation and long-term objectives? Have your life circumstances changed in a way that might require adjustments to your investment strategy?

It's important to communicate any changes to your advisor and make sure your IPS is kept up to date. But even if nothing has changed, reviewing your IPS regularly can help you stay focused on your goals and ensure that your advisor is staying true to the agreed-upon plan.

If you find that your advisor has deviated from the parameters set out in your IPS without a clear rationale or communication, that's a major red flag. It suggests that they may not be taking their fiduciary responsibility to you seriously or that they may be more focused on their own interests than yours.

On the other hand, if your advisor has been proactive about keeping your IPS current and has made thoughtful adjustments in response to changing market conditions or your evolving needs, that's a good sign. It shows that they are actively engaged in managing your portfolio and are committed to helping you stay on track.

Step 2: Assess Your Portfolio's Performance

The next step is to take a close look at how your portfolio has actually performed under your advisor's management. This is where many investors focus most of their attention, and for good reason. After all, the whole point of investing is to grow your wealth over time.

But it's important to assess performance in the right context. Don't just look at the raw returns your portfolio has generated. Instead, consider how those returns compare to relevant benchmarks like the S&P 500 or other indexes that reflect your target asset allocation.

Keep in mind that even the best advisors and investment strategies will have periods of underperformance. Markets are inherently unpredictable in the short term.

What matters is whether your portfolio is making progress toward your long-term goals and whether your advisor is adhering to a disciplined, evidence-based approach.

One red flag to watch out for is if your advisor seems to be chasing hot stocks or making frequent trades in an attempt to time the market. This kind of behavior can drive up costs and increase your risk without necessarily improving your returns.

Another potential issue is if your portfolio is consistently underperforming its benchmarks by a wide margin. While some degree of variation is normal, chronic underperformance could suggest that your advisor's investment philosophy or execution is flawed.

On the flip side, if your portfolio is keeping pace with or even outperforming its benchmarks over time, that's a positive sign. It suggests that your advisor is skilled at selecting investments and managing risk in a way that aligns with your goals.

Just be sure to look beyond the headline numbers and dig into the details of your portfolio's performance. Are the returns consistent with the level of risk you're comfortable taking? Are they being generated by a diversified mix of asset classes and investment vehicles?

The more you understand about the drivers of your portfolio's performance, the better equipped you'll be to evaluate your advisor's true value.

Step 3: Review Your Fees and Expenses

Fees and expenses can have a major impact on your investment returns over time. Even seemingly small differences in costs can add up to thousands of dollars in lost wealth over the course of your investing lifetime.

That's why it's so important to regularly review the fees you're paying to your investment advisor and the expenses associated with the products they recommend.

Many investors are surprised to learn just how much they're paying in hidden costs like transaction fees, fund expenses, and revenue-sharing arrangements.

Start by asking your advisor for a clear, itemized breakdown of all the fees and expenses you're currently paying. This should include their own advisory fees as well as any costs associated with the specific investments in your portfolio.

If your advisor is unwilling or unable to provide this information, that's a major red flag. Transparency around fees is a basic expectation in any financial relationship, and an advisor who is evasive or misleading about costs is not someone you want to trust with your money.

Once you have a clear picture of your total costs, compare them to industry benchmarks and the fees charged by other advisors offering similar services. Keep in mind that higher fees can sometimes be justified if they come with superior service, expertise, or performance. But in general, lower costs are better for your bottom line.

Another red flag to watch out for is if your advisor seems to be recommending products or strategies that are unnecessarily expensive or complex. Sometimes this can be a sign that they are more interested in earning commissions or kickbacks than in serving your best interests.

However, if your advisor is proactive about finding ways to minimize your costs and is transparent about the fees you're paying, that's a sign they are doing a great job. It shows that they are putting your interests first and are committed to helping you keep more of your hard-earned money.

Step 4: Evaluate Your Advisor's Communication and Service

Effective communication is essential to any successful advisory relationship. After all, you're trusting this person with your financial future, and you need to feel confident that they understand your needs and are responsive to your concerns.

So, assess the frequency and quality of your interactions with your advisor. Do you have regular check-ins to review your progress and discuss any changes in your situation? When you reach out with questions or concerns, do you get a prompt and thorough response?

If you find yourself consistently struggling to get in touch with your advisor or feeling like your concerns are being brushed off, that's a red flag. It suggests that they may be overextended or simply not prioritizing your relationship.

Another key aspect of communication to consider is whether your advisor is proactive about keeping you informed about your portfolio and the broader market environment.

Do they send regular updates and educational materials to help you stay engaged and informed? Or do you feel like you're always the one reaching out for information?

It's also important to evaluate the quality of your advisor's service more broadly. Do they take the time to really understand your unique situation and tailor their recommendations accordingly? Or do you feel like you're getting a one-size-fits-all approach?

Some other potential red flags to watch out for include:

An advisor who is constantly pushing new products or strategies without a clear rationale

An advisor who is evasive or defensive when asked about their track record or investment process

An advisor who seems more focused on impressing you with jargon than on explaining things in plain English

On the flip side, an advisor who is a clear and proactive communicator, who takes a genuine interest in your life and goals, and who is always willing to go the extra mile to serve your needs is worth their weight in gold. These are the qualities that can help you build a long-term relationship based on trust and mutual respect.

Step 5: Consider Your Advisor's Fit With Your Values and Goals

Finally, it's important to take a step back and consider whether your investment advisor is truly aligned with your values and long-term goals.

After all, you're not just hiring someone to manage your money – you're entering into a partnership that should be grounded in shared priorities and principles.

Start by reflecting on what matters most to you when it comes to your finances and your life more broadly. What are your core values around things like risk, sustainability, social responsibility, and legacy? What are the big-picture goals you're working towards, both in the short term and the long term?

Then, consider how well your advisor's approach and philosophy align with those values and goals. Do they take the time to understand what's important to you and incorporate that into their recommendations? Or do you feel like you're constantly having to advocate for your own priorities?

One potential red flag is if your advisor seems to be pushing an investment strategy or product that doesn't feel like a good fit for you.

For example, if you have a strong preference for socially responsible investing but your advisor keeps recommending funds with poor ESG ratings, that's a sign that they may not be truly attuned to your values.

Another issue to watch out for is if your advisor seems to be more focused on their own goals than on yours.

For example, if they are constantly trying to upsell you on new products or services that don't seem to add much value, or if they seem more interested in growing their own business than in helping you reach your objectives.

But if your advisor takes the time to really understand your unique situation and craft a personalized plan that aligns with your values and goals, they are a true asset. And they can help you stay focused on what matters most and make smart, values-aligned decisions that support your long-term success.

Ultimately, the key is to find an advisor who feels like a true partner in your financial journey. Someone who listens more than they talk, who is transparent and accountable, and who is always working in your best interests.

Wrapping Up

Evaluating your investment advisor's performance is a critical part of being an engaged and empowered investor.

By taking the time to regularly assess your advisor's track record, communication, service, and overall fit with your needs and values, you can ensure that you're getting the support and guidance you need to reach your goals.

Keep in mind that the relationship between an investor and their advisor is a two-way street. It's not just about the returns they generate or the products they recommend – it's about the quality of the partnership and the level of trust and alignment between you.

If you find that your advisor is consistently falling short in one or more of the key areas we've discussed, don't be afraid to speak up and advocate for your needs. Have an honest conversation about your concerns and see if you can work together to get things back on track.

And if you ultimately decide that it's time to make a change, trust your instincts and don't settle for anything less than an advisor who truly has your back. With the right partner by your side, you can face the future with confidence and clarity – and that's worth its weight in gold.

Written by

Mitch McClean

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